Service Solutions
We offer three levels of service, each designed to address different needs while maintaining our standards of careful workmanship and transparent communication.
Return HomeOur Approach to Service
Each service we offer follows a structured process designed to ensure thorough work and clear communication. We begin with careful assessment, proceed with methodical execution, and conclude with verification that the work meets our standards before returning your timepiece.
Assessment
Thorough inspection to understand current condition, identify issues, and determine appropriate scope of work.
Execution
Methodical work following established protocols, with documentation of steps taken and parts used.
Verification
Testing and timing observation to confirm proper function before returning the watch to your care.
Service Options
Three service levels, each suited to different situations and requirements.
Annual Wellness Check
A yearly maintenance appointment for cherished timepieces. The watch is opened, the movement visually inspected for signs of lubricant deterioration or component wear, and timing performance is measured across standard positions. External elements—crystal, crown, bracelet—are examined for condition.
What's Included:
- Movement inspection under magnification
- Timing accuracy measurement across positions
- External component condition assessment
- Written report with service recommendations
Typical Turnaround
2–3 business days
Service Fee
NT$3,800
Best For:
Owners who want to stay informed about their watch's condition and plan servicing proactively. This low-intervention check helps identify developing issues before they require major work.
Movement Strip and Rebuild
Complete disassembly and meticulous rebuilding of the movement, suited for watches that have experienced wear, moisture exposure, or neglect. Every component is removed, cleaned ultrasonically, and individually assessed. Parts showing wear beyond tolerance are replaced with specification-matched equivalents.
What's Included:
- Full movement disassembly and ultrasonic cleaning
- Individual component inspection and assessment
- Worn part replacement with proper specifications
- Mainspring barrel inspection and lubrication
- Jewel integrity verification
- Proper torque and lubrication during reassembly
- 48-hour timing observation and documentation
Typical Timeline
3–5 weeks
Service Fee
NT$26,500
Best For:
Watches requiring comprehensive mechanical attention due to age, environmental exposure, or irregular timekeeping. This service addresses internal issues thoroughly while preserving the watch's external character.
Full Heritage Restoration
A multi-phase restoration for timepieces of personal or market value. Phase one is comprehensive assessment with photographic documentation and written scope proposal. Phase two covers mechanical work. Phase three addresses exterior elements with options from conservative preservation to factory-fresh refinishing.
What's Included:
- Detailed condition assessment with photography
- Written scope proposal with client approval
- Complete movement servicing and regulation
- Case, dial, hands, and crystal work
- Bracelet restoration or replacement
- Original parts preserved and returned
- Bound project dossier with complete documentation
Project Timeline
8–16 weeks
Starting From
NT$62,000
Best For:
Timepieces with sentimental or collector value requiring both mechanical and cosmetic attention. The phased approach with client approval at each stage ensures the restoration aligns with your goals for the watch.
Service Comparison
Understanding which service suits your timepiece's current needs.
| Feature | Wellness Check | Strip & Rebuild | Heritage Restoration |
|---|---|---|---|
| Movement Inspection | |||
| Timing Measurement | |||
| Complete Disassembly | |||
| Part Replacement | |||
| External Refinishing | |||
| Photographic Documentation | |||
| Project Dossier |
Service Standards
Regardless of which service you choose, certain principles apply to all work performed at Vernier.
Pre-Service Assessment
Before beginning work, we provide a written assessment explaining what we observe and what we recommend, giving you the information needed to make an informed decision.
Component Inspection
Every component is examined under magnification. We measure critical tolerances and document wear patterns to make informed decisions about what requires attention.
Proper Components
Parts are sourced to match original specifications. We verify dimensions and materials before installation to ensure proper fit and function.
Timing Verification
After mechanical work, watches undergo extended timing observation to verify consistent performance across positions before being returned.
Not Sure Which Service You Need?
We're happy to discuss your watch's condition and help you determine the most appropriate service level. An Annual Wellness Check can also serve as an informative starting point if you're uncertain about your timepiece's requirements.
Schedule a Consultation